Experienced Parts Counter Person

What Employees Love about Tenvoorde Ford

• Daily/Weekly engagement with ownership/management team – we take every opportunity to listen and make our teams feel valued. This is where our best ideas come from.
• Upward mobility – Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.
• Positive, family-oriented culture where great careers are born – Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.

The Tenvoorde Family is seeking an amazing Experienced Parts Counter Person!

Have you been told you’re “organized, dependable, hardworking, intelligent and work great with other people”? Are you looking for a job or career that offers stability, growth opportunity and a better work-life mix? If so, we are looking for someone just like you! Due to the growth of our company and the need to better serve our customers we are looking for you!

What does an Experienced Parts Counter Person do?

Responsibilities

• Oversee the Parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers.

Qualifications

• 1-2 years parts counter experience. Prefreably a dealership but aftermarket is acceptable.
• Must be a “team player”
• Must be reliable, with the ability to be at work on time
• Exceptional ability to learn and grow
• Amazing work ethic
• Detail oriented
• Ability to learn from veteran staff
• Must be able to work with a team and take direction
• Ability and willingness to adopt modern technology
• Strong written and verbal communication skills
• Proficiency in use of basic computer and phone systems
• Ability to bend, move, lift and physically perform duties in the scope of this position.

Good to Know Before You Start!

• Be prepared to work hard and be rewarded!
• Tenvoorde Ford customers and employees get the highest level of customer service and a world-class experience
• Moderate computer skills are needed
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving lifting, holding, grasping, pulling and turning.
• Working in an indoor parts department but you will need to help receive parts outside the loading door.
• Always be alert and aware of your surroundings, safety is a priority!
• Come to work with a positive attitude and strong work ethic.

Benefits

• Union Position
• Paid Time Off
• Health Insurance, single and family coverage
• Health Savings Account option
• Dental Insurance
• Life Insurance
• 401k retirement plan
• Employee Vehicle Discounts
• Employee Parts/Service Pricing Discounts
• Referral Bonus Program

Tenvoorde Ford is growing rapidly and needs the “best-of-the-best” talent and is willing to pay accordingly. We are excited to hire the ultimate team player that either is a) currently a “difference maker” or “go-to person” at their current job or b) has the ability to be those people but have been held back by their current employer. We encourage people to be amazing every day. If this is you: you are wanted at Tenvoorde Ford so please apply.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.